Success Story

Enterprise-Wide Digital Transformation with IM4 ERP at PT PAL Indonesia

PT PAL Indonesia embarked on a large-scale digital transformation initiative to modernize its business processes, improve operational visibility, and integrate departments across the organization. Through the implementation of the IM4 ERP platform, PT PAL successfully established a unified digital ecosystem that supports engineering, procurement, production, project management, finance, HR, and executive decision-making.

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Client

PT PAL Indonesia

Shipbuilding & Defense Manufacturing

Challenge

What needed to change

As one of the largest shipbuilding companies in Southeast Asia, PT PAL managed complex projects involving thousands of work packages, suppliers, materials, and personnel. Disconnected systems, manual processes, and fragmented data made it difficult to achieve real-time visibility and efficient collaboration across departments.

Solution

What Tijari delivered

Tijari implemented the IM4 ERP platform, integrating critical business functions into a single enterprise system. The solution included project management, procurement, inventory management, finance, HR, production tracking, document management, executive dashboards, and workflow automation. The platform was designed to support large-scale shipbuilding operations while providing real-time reporting and analytics.